This Privacy Policy describes how Rentrobo (operated by GAMUT ASSET LEASING PRIVATE LIMITED) collects, uses, and protects your personal information when you use our website and services.

1. INFORMATION WE COLLECT

We collect the following types of information when you register or use our services:

• Personal identification information: name, email address, phone number, address
• Identity and address proof documents (KYC): Aadhaar Card, PAN Card, Driving Licence, Passport, etc.
• Payment information: bank account details, UPI ID, transaction records
• Device and usage information: IP address, browser type, pages visited

2. HOW WE USE YOUR INFORMATION

The information collected is used for the following purposes:

• Processing and fulfilling your rental orders
• Verifying your identity and address (KYC verification) as required for rental agreements
• Sending invoices, payment reminders, and order updates to your registered email or phone number
• Evaluating creditworthiness with authorised credit bureaus
• Improving our website and services
• Complying with legal obligations

3. KYC DOCUMENTS

As part of our onboarding process, we collect identity and address proof documents. These documents are:

• Stored securely and accessed only by authorised personnel
• Used solely for identity verification and fraud prevention
• Not sold or shared with third parties except as required for service delivery or legal compliance

4. SHARING YOUR INFORMATION

We may share your information with:

• Service providers: logistics partners, payment processors, and maintenance teams — only to the extent required to provide the service
• Credit agencies: in case of non-payment of dues, as permitted under applicable law
• Legal authorities: when required by law or court order

We do not sell your personal information to any third party.

5. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Access to your personal data is restricted to employees and partners who need it to provide our services.

6. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. KYC documents may be retained for a minimum of 5 years after the end of the rental agreement as required by applicable regulations.

7. YOUR RIGHTS

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to legal retention requirements
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at support@rentrobo.in.

8. COOKIES

Our website uses cookies to enhance your browsing experience and remember your preferences (such as your selected city). You can disable cookies through your browser settings, though some features of the website may not function correctly without them.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

10. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us:

GAMUT ASSET LEASING PRIVATE LIMITED
Email: support@rentrobo.in
Website: www.rentrobo.in